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Enhance customer loyalty and drive repeat business by setting up a
customizable loyalty program on your Fooodis dashboard. Reward your
patrons effectively to foster long-term relationships.
Maximize Customer Retention with Fooodis Loyalty Program
Unlock the Power of Rewards to Enhance Customer Engagement and
Drive Repeat Business
The Fooodis Loyalty Program is a dynamic, customizable tool designed
to help restaurants cultivate lasting relationships with their
customers by rewarding loyalty and encouraging repeat visits. This
program allows restaurant owners to set up and manage a
comprehensive rewards system directly through the Fooodis.com
dashboard.
Here's how it works:
○
Setup and Customization:
Restaurant owners can easily set up the loyalty program by accessing
their Fooodis dashboard. From there, they can customize the
program's structure, including the types of rewards offered (e.g.,
discounts, free items, exclusive offers) and the criteria for
earning these rewards.
○
Point Accumulation:
Customers earn points based on their purchases. The point allocation
can be tailored to different products or services, providing
flexibility in how rewards are distributed.
○
Reward Redemption:
Once customers accumulate enough points, they can redeem them for
rewards. The redemption process is streamlined through the Fooodis
dashboard, where customers can view their points and available
rewards, enhancing the user experience.
○
Ongoing Management:
Owners have full control over the program, with capabilities to
adjust settings, track program success, and analyze customer
behavior and program impact.
By integrating a loyalty program, restaurants not only enhance
customer satisfaction but also increase the likelihood of repeat
business, ultimately fostering a community of loyal patrons who feel
valued and engaged.
Discover how to effortlessly set up the Fooodis Loyalty Program
through your dashboard, enabling you to reward repeat customers and
enhance their loyalty. Follow our straightforward steps to configure
point systems and reward mechanisms that resonate with your
clientele.
Activating and Configuring the Loyalty Program via the App
Accessing the Loyalty Program
○ Login to Fooodis Dashboard: Begin by logging into your
Fooodis dashboard using your credentials.
1. Navigate to the Loyalty Program (App Section)
○ From the left sidebar, locate the
'App' section.
Under this section, click on the
'Loyalty Program'
option.
2. Enable the Loyalty Program
○ In the loyalty program configuration page that appears,
check the
'Enable Loyalty Program'
box at the top to activate this feature for your customers.
3. Configure the Program Details
○ Add a headline for your loyalty program, such as
"Earn Points with Every Purchase"
to grab your customers' attention.
○ Provide a short description that explains the purpose of
the loyalty program.
○ Join Now Text 1: Encourage your customers to sign up.
○ Join Now Text 2: Clarify how the points system works.
○ Webhook (Optional): If you have a system that communicates
through webhooks, input the URL in this section.
○ Set Initial Points: You can set the initial number of
points that each new customer receives upon joining.
4. Save Your Settings
Once all the fields are filled out, click the
'Save' button to
finalize the setup and activate the loyalty program for your
restaurant.
Configuring Award Details
1. Add New
○ After clicking 'Add New', a new window will appear where you can
enter the details for the new reward, as shown in the
screenshots.
2. Enter the Award Information
○ Title
○ Description
○ Text After Redeem
○ Points
Needed
○ Reward Type
○ Value for the Discount
○
Active To
○ Color
3. Upload Image
○ Add an eye-catching image by clicking 'Select Image' to upload a
visual representation of the award.
○ Example: Use an image of a pizza if you are offering the reward
'Free Pizza'.
4. Finalize the Award
○ When all fields are filled out, click 'Insert' at the bottom of
the screen to save and activate the new reward.
Detailed Example Guide for Setting Up Awards
Title:
○ Enter a descriptive title for the reward.
○ Example: 'Get a Free Pizza' or '20% Off Your Next Order'.
Description:
○ Provide a detailed description of the reward, explaining how
customers can earn and redeem it.
○ Example: 'Earn this free pizza by collecting 100 points from your
orders.'
Text After Redeem:
○ Add a message that will be displayed to customers after they
redeem the reward.
○ Example: 'Congratulations! You've redeemed a free pizza.'
Points Needed:
○ Specify how many points are required to claim this award.
○ Example: '100 points'.
Reward Type:
○ Select the type of reward from the dropdown list.
○ Options: Fixed, Percentage, Physical Product, Digital Product.
Active To:
○ Set an expiration date for the award to create urgency and manage
reward availability.
Color:
○ Select a color that will be associated with the reward in the user
interface.
Setting Award Parameters
Points Needed:
○ Specify the number of points required to redeem the award.
Reward Type Options:
○ Select from Fixed, Percentage, Physical Product, or Digital
Product, each with specific setup details.
Value for the Discount:
○ Explain how to input the correct values for different types of
rewards—fixed items or percentage discounts.
Active To and Color:
○ Set the expiration date to create urgency and choose a color for
the award indicator in the user interface.
Finalizing and Managing Awards
Save the Award:
○ Ensure all parameters are correctly filled out, then click
"Insert" to save
and activate the award.
Manage Awards:
○ View all created awards, make any necessary edits, or delete them
if necessary.
Upcoming Guides
Implementation on Website:
The next sections will guide you on how to effectively use the loyalty
program on your website, how to allocate points to different food
categories, and how to set up point redemption and rewards.
FAQ Page Setup:
Consider adding a FAQ page regarding your loyalty program policies to
answer common customer queries and clarify program details.
Initial Setup and Client Selection
1. Navigating to Give Points
○ Log into your Dashboard:
Access your Fooodis dashboard by
logging in with your credentials.
○ Select "Give Points":
From the left sidebar menu, select the
“Give Points” option to open the points allocation interface.
2. Selecting a Client
○ Client Field:
The selected client's details will appear
automatically at the top, showing their name and current points
balance. Use the dropdown or search by name or ID to assign points
to a different client if needed.
Transaction Details and Applying Point Rules
3. Order ID Entry
○ Input the unique identifier for the transaction in the Order ID
field (marked as 3 in the screenshot). This could be the order
number or an internal reference.
4. Order Value Entry
○ Input the total monetary value of the customer’s order in the
Order Value field.
5. Points to Give to User
○ Enter the number of points you want to assign to the user in the
Points to give to user field. This can either be manually entered or
automatically calculated.
6. Give Points
○ Once all the fields are filled and confirmed, click the
"Give Points"
button to finalize the process and credit the customer with the
earned points.
Understanding and Applying Point Rules
○ Review Point Rules:
On the right side of the interface, you’ll see the list of point
rules for each food category (e.g., “Persisk,” “Klassisk,”
“Vegetarisk,” “Tillbehör,” and “Varma drycker”). Enter the order
values per category, and click
"Calculate Points"
to determine the total points earned based on those rules.
Creating a seamless
experience for redeeming awards is essential for maintaining a
successful loyalty program on Fooodis. This guide will walk you
through the process of how customers can redeem their earned points
for awards through your Fooodis dashboard.
Mastering Award Redemption on Fooodis
1. Accessing the Redemption Interface
○ Navigate to Redeem Points:
Log into your Fooodis dashboard and select the "Redeem Points"
option from the menu to open the award redemption interface.
○ Redemption Page:
You will see the "Get an Award" section as shown in the
screenshot.
2. Selecting the Client
○ Client Selection:
Use the dropdown menu under the "Client" field to select the client
who wishes to redeem their points.
3. Choosing the Award
○ Award Selection:
Next to the "Award" field, choose the award the client wants to
redeem from the dropdown list.
4. Redeeming the Award
○ Initiate Redemption:
Click the "Get Award" button to proceed.
○ Confirmation:
A confirmation message should appear and the points will be deducted
from the client’s total.
Managing After Redemption
○ Update Client Records:
Ensure the points balance updates immediately.
○ Award Availability:
Adjust availability based on stock or expiry dates.
Congratulations on
successfully navigating the full spectrum of the Fooodis Loyalty
Program. You've learned how to effectively award points, manage point
allocation, and facilitate the redemption of those points for
meaningful rewards. This comprehensive guide has equipped you and your
team with the knowledge to seamlessly integrate the loyalty program
into your daily operations, enhancing the customer experience at every
step.
By implementing these practices, you're not only rewarding your
customers but also building stronger relationships and fostering
loyalty that goes beyond the occasional visit. The Fooodis Loyalty
Program is designed to support your business by incentivizing repeat
business and ultimately, contributing to sustained growth and success.
Keep engaging with your customers through this program, adapt to their
preferences, and watch your business thrive.
Dive into our fully functional demo website and explore the power and
simplicity of the Fooodis POS system. Test all the features, customize
your experience, and see firsthand how our integrated platform can
transform your restaurant management. Click here to start your
journey!
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Dive into our detailed FAQ section where we cover every facet of the
Fooodis Loyalty Program, providing you with step-by-step instructions
and insightful tips on how to effectively set up, manage, and optimize
your loyalty program. Whether you're configuring point systems,
creating enticing rewards, or handling customer redemptions, our guide
ensures you have the knowledge and tools at your fingertips to enhance
customer engagement and drive repeat business. Explore our extensive
resources to make the most of your loyalty program, and watch your
customer satisfaction and retention soar.
